Privacy policy

Last updated: October 21, 2025

Snapshots from the Zone operates this online store and website — including all related information, content, features, tools, products, and services — to provide you, the customer, with a curated shopping experience (the “Services”). Snapshots from the Zone is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us.

If any provision of this Privacy Policy conflicts with our Terms of Service, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information. By using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Data Controller:
The Zone – Modest Reszewicz
VAT ID: PL6932129511
Email: info@sftz.store
Website: https://sftz.store

We are the data controller for the personal information collected through the Services.

2. Personal Information We Collect or Process

When we use the term personal information, we mean information that identifies or can reasonably be linked to you. We may collect the following categories of personal information, depending on how you interact with the Services and as permitted by applicable law:

  • Contact details: name, billing and shipping address, phone number, email address.
  • Financial information: payment card details and related transaction information (processed securely by our payment providers).
  • Account information: username, password, preferences and settings (if you create an account).
  • Transaction information: products viewed, added to cart, purchased, returned, exchanged or cancelled.
  • Communications: content of your messages, customer-service requests, or feedback.
  • Device and usage information: IP address, browser type, device identifiers, operating system, and activity data collected via cookies or similar technologies.

3. Sources of Personal Information

We collect personal information:

  • Directly from you when you create an account, place an order, or communicate with us.
  • Automatically when you browse or interact with our website.
  • From service providers that enable payments, fulfilment, shipping, and analytics.
  • From partners or third parties that assist in providing or improving the Services.

4. How We Use Your Personal Information

Depending on how you use our Services, we may use your personal information to:

  1. Provide and improve the Services – to process payments, fulfil orders, ship products, manage accounts, handle returns, and personalise your experience.
  2. Marketing and advertising – to send promotional communications or display relevant ads based on your interactions (where permitted by law and subject to your consent).
  3. Security and fraud prevention – to protect accounts, detect fraudulent activity, and ensure safe transactions.
  4. Communications and support – to respond to your inquiries and provide customer service.
  5. Legal compliance – to meet tax, accounting, or regulatory obligations, or respond to lawful requests.

5. How We Disclose Personal Information

We may share your information in the following circumstances:

  • With Shopify, which hosts our store and processes data on our behalf.
  • With service providers handling payment processing, data storage, analytics, production and shipping.
  • With business partners for legitimate marketing purposes (subject to opt-out rights).
  • When required by law or to protect our rights, enforce policies, or respond to legal requests.
  • In connection with a business transfer, such as a merger or reorganization.

We do not sell personal information.

6. Relationship with Shopify

Our store is powered by Shopify Inc., which collects and processes personal information about your use of the Services to provide and improve its e-commerce platform. Shopify may process data in countries other than your own. For details on how Shopify handles your personal data, including your rights, please review the Shopify Privacy Policy or manage preferences through the Shopify Privacy Portal.

7. International Data Transfers

Because we and our fulfilment partners operate globally, your information may be transferred outside the European Economic Area (EEA) or the United Kingdom. When we transfer personal data internationally, we rely on recognised safeguards such as Standard Contractual Clauses or other approved transfer mechanisms ensuring adequate protection.

8. Data Security and Retention

We implement reasonable technical and organisational measures (including HTTPS encryption and secure servers) to protect your data. However, no system is completely secure.

We retain personal information only as long as necessary to:

  • fulfil orders and provide Services,
  • meet legal obligations (e.g. tax records), and
  • resolve disputes or enforce agreements.

After that, data are securely deleted or anonymised.

9. Your Rights and Choices

Depending on where you live, you may have the following rights:

  • Access / Know – request a copy of your data we hold.
  • Rectification – correct inaccurate information.
  • Deletion (“Right to be Forgotten”) – request deletion of your data.
  • Portability – obtain a portable copy of your data.
  • Restriction / Objection – limit or object to specific processing.
  • Withdraw Consent – if processing is based on consent, you may withdraw it any time.
  • Opt-out of marketing communications – use the unsubscribe link in emails.

To exercise your rights, contact us at info@sftz.store. If your data are processed by Shopify for platform purposes, please visit the Shopify Privacy Portal.

We may request verification of your identity before fulfilling your request. You will not be discriminated against for exercising your rights.

10. Children’s Data

Our Services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us to delete it.

11. Third-Party Websites and Links

Our Services may include links to external websites not operated by us. We are not responsible for the privacy or security practices of those sites. Please review their privacy policies before providing any personal information.

12. Complaints and Supervisory Authorities

If you have concerns about how we process your data, contact us first at info@sftz.store. You also have the right to lodge a complaint with your local data-protection authority. For EEA countries, see the list here: https://edpb.europa.eu/about-edpb/about-edpb/members_en.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date. We encourage you to review this Policy regularly.

14. Contact Us

If you have any questions or wish to exercise your privacy rights, please contact us:
Email: info@sftz.store
Website: https://sftz.store

For the purpose of applicable data-protection laws, The Zone – Modest Reszewicz is the data controller of your personal information.